"Do What You Say You Are Going To Do." When diligently applied, this simple phrase speaks volumes about commitment to excellent service and professionalism, both critical traits for any yacht broker. Michael Porter, broker at the ECYS Portsmouth, RI office exceeded our expectations during a detailed examination and survey of a 2008 Zimmerman Z36. When COVID-19 travel restrictions prevented us from visiting the yacht, Mike provided a live video walk through. He provided written answers to our many questions accompanied by supporting photographs. When we requested information related to oil sample analyses he confirmed his interpretation of the data by contacting the lab technician who had performed the tests, and provided written comments. Our many voice messages were promptly answered and Mike was unfailingly generous with his time and considerable expertise. Most importantly it was clear to us from the beginning that Mike Porter is a true professional who values customer service, provides accurate and timely advice, all while maintaining a laser focus on ensuring that the yacht will fulfill the needs and desires of his clients. Mike "Does What He Says He'll Do", and then some! We are happy to provide this recommendation - it was well earned.
Bill and Kate Harrison, Thousand Islands Region of New York State.
Ben did a superb job with our listing - knowledgeable, straightforward and focused. Would definitely work with ECYS again.
ECYS is terrific! Several years ago we decided to downsize from our Gozzard 41 to a smaller power boat. After meeting Ben Knowles, we gave him the listing. He is knowledgeable about both sail and power boats. Always diligent, professional and thoughtful, he created a video which showcased the wonderful features of our Gozzard. The boat was in contract within months! A job well done. We then considered the power boats within our size requirements and quickly, with Ben’s numerous contacts, knowledge of the market and contacts, identified a MJM34z. Ben knew it was the right boat for us and he was right!! We would highly recommend Ben and the entire team at ECYS for all your nautical needs - whether buying, selling, even deliveries or just advice - they are highly experienced, friendly and qualified to help with any issues. Ben and ECYS will be a friend forever!!!
I have purchased 2 boats thru East Coast Yacht Sales and Ben Knowles. The company is professional and very thorough. I can call anytime an get my questions answered, in other words , they don't forget you after the sale is made. Congratulations to East Coast on all your success, you have earned it. All the best.
Congratulations on opening new Mystic location!! Earlier this year I purchased a boat and worked with Ben Knowles. Ben and company were terrific to work with. Direct and honest answers, integrity, and enthusiasm remained consistent pre/post sale. Buying or selling, ECYS and Ben Knowles will be my go to. Thanks for everything!!
What a wonderful NEW location! East Coast Yacht Sales goes above and beyond for there customers from the moment you walk in the door. Just OUTSTANDING service! They have helped my friends and I through the years! So glad to see this company growing! Thanks for taking such good care of me and my needs! I will always use your company!
The East Coast Yacht Sales team in Mystic is a fantastic crew!! Knowledgeable about the boat market for sure with all their years of experience, but also helpful with anything related to boating. I am a boat owner currently, but if I get back into the market East Coast is my team!!
Scott loves and respects boats and shares that knowledge and passion with his customers. He places his customer’s interests above his own and is fully transparent in conducting the buying and selling process. In our search for a 32-40 foot motor boat we traveled up and down the east coast several times. We found one boat, which initially seemed extremely promising, at a remote marina in southern Virginia . After Scott's extra efforts in obtaining references for the services of a first rate surveyor and engine mechanic we found too many hidden problems and prudently rejected it. It is just as important to know what boat not to buy as it is to know what boat to buy. Many travels later we found a sweet Hunt 33 Surfrider and this time our due diligence resulted in a smooth purchase. Scott now is the broker for my Bristol 45.5, for which he has spent many hours photographing, making berthing arrangements, and characteristically, putting together a compelling listing.
Scott helped us buy a Herreshoff 12 1/2, which had been one of my dream boats. When old age made it hard to handle he arranged the boat's donation to the Maine Island Trail Association.
Throughout both processes he was attentive to our needs and even some of our whims. He's a friend but I have no problem in saying he's the most professional and honest yacht broker I've ever worked with.
Professionalism, knowledgeable, and courteous are just three of the praises that should be bestowed on Scott Woodruff and his staff at East Coast Yacht Sales in Camden, Maine. From my first inquiry in regard to the availability of the Sabre 38 MK II, I purchased with their assistance through a year and a half of ownership, Scott has been their to assist me in every aspect of the purchase and ownership. He is clearly someone who develops a relationship with a client that does not end at the closing. A value on the guidance he has provided throughout the purchase process and thereafter cannot be put into words.