“Do What You Say You Are Going To Do.”  When diligently applied, this simple phrase speaks volumes about commitment to excellent service and professionalism, both critical traits for any yacht broker. Michael Porter, broker at the ECYS Portsmouth, RI office exceeded our expectations during a detailed examination and survey of a 2008 Zimmerman Z36. When COVID-19 travel restrictions prevented us from visiting the yacht, Mike provided a live video walk through. He provided written answers to our many questions accompanied by supporting photographs. When we requested information related to oil sample analyses he confirmed his interpretation of the data by contacting the lab technician who had performed the tests, and provided written comments. Our many voice messages were promptly answered and Mike was unfailingly generous with his time and considerable expertise. Most importantly it was clear to us from the beginning that Mike Porter is a true professional who values customer service, provides accurate and timely advice, all while maintaining a laser focus on ensuring that the yacht will fulfill the needs and desires of his clients. Mike “Does What He Says He’ll Do”, and then some! We are happy to provide this recommendation – it was well earned.